{"xsrfToken":"5137f37e-f00b-407f-8033-9b3aa7da6080_07825851694f8440cbca4632073d8605ea222cb2_lout","branding":{"id":"1","key":"hel","name":"Hash#Net - Support System","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen","sharedPortalName":"Hash#Net - Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen","sharedPortalName":"Hash#Net - Helpdesk","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0018fe","helpCenterTitleColor":"#0018fe","bannerMediaApiUrl":"https://api.media.atlassian.com/file/20a5d273-78c3-4374-b3be-804f6007126d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTkyMjMxYS04NzFmLTQ4NDUtYWIyNy1hYjNlMmQ2OTlmMjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIwYTVkMjczLTc4YzMtNDM3NC1iM2JlLTgwNGY2MDA3MTI2ZCI6WyJyZWFkIl19LCJleHAiOjE2NzUxNjIwMTEsIm5iZiI6MTY3NTE2MTQxMX0.K61z-j-lrvQM7d9lR8itMjsEg-aipVpKtBY7_OJfHzo&client=9592231a-871f-4845-ab27-ab3e2d699f28&height=300&mode=fit","bannerMediaApiFileId":"20a5d273-78c3-4374-b3be-804f6007126d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"hel","projectId":10001,"serviceDeskId":1,"name":"Hash#Net - Support System","description":"<p>Liebe Kunden,<br> erstellen Sie Anfragen zu aktiven Projekten.</p>\n<p>-----------------------------------------------------------------------------------</p>\n<p>Sie befinden sich hier in unserem Service Portal, wo Sie verschiedene Service Desks aufrufen können (Projekte, Plugins, ko|bra und ko|sync).</p>\n<p>Tickets zu aktiven Projekten stellen Sie bitte hier in unserem Projekt Service Desk ein:</p>\n<p>----------------------------------------------------------------------</p>\n<p>Ihr Team von Hash#Net - Hard- &amp; Software Solutions</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"53","name":"Hosting","descriptionHtml":"","callToAction":"Hosting","introHtml":"<p>Bei Fragen zu Ihrem Hostingpaket, Serverneustart &amp; Updates</p>","icon":10603,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[1],"key":""},{"id":"76","name":"JTL-eazyAuction","descriptionHtml":"","callToAction":"JTL-eazyAuction","introHtml":"<p>Bei Fragen zur Anbindung von eBay / Amazon und anderen Marktplätzen in Ihrer JTL-Wawi</p>","icon":10610,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[1],"key":""},{"id":"75","name":"JTL-POS","descriptionHtml":"","callToAction":"JTL-POS","introHtml":"<p>Bei Fragen zum Kassensystem JTL-POS</p>","icon":10609,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[1],"key":""},{"id":"51","name":"JTL-Shop","descriptionHtml":"","callToAction":"JTL-Shop","introHtml":"<p>Bei Fragen zu Ihrem JTL-Shop, SEO, Plugins und Content-Pflege</p>","icon":10602,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10602","groups":[1],"key":""},{"id":"52","name":"JTL-Wawi","descriptionHtml":"","callToAction":"JTL-Wawi","introHtml":"<p>Bei Fragen zu Themen wie Artikelpflege, Verkauf, Versand, Retouren und Import / Export</p>","icon":10601,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[1],"key":""},{"id":"78","name":"ko|bra Support","descriptionHtml":"","callToAction":"ko|bra Support","introHtml":"<p>Bei Fragen zum Reparatursystem ko|bra</p>","icon":10612,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[1],"key":""},{"id":"79","name":"ko|sync Support","descriptionHtml":"","callToAction":"ko|sync Support","introHtml":"<p>Bei Fragen zum Schnittstellensystem ko|sync</p>","icon":10611,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10611","groups":[1],"key":""},{"id":"77","name":"Sonstiges","descriptionHtml":"","callToAction":"Sonstiges","introHtml":"<p>Ihre Anfrage passt in kein anderes Thema? Dann sind Sie hier genau richtig</p>","icon":10598,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10598","groups":[1],"key":""},{"id":"2","name":"ALARM!","descriptionHtml":"","callToAction":"ALARM!","introHtml":"<p>Der Shop oder die Wawi ist down oder essentielle Shopfunktionen, wie bsp. der Checkout, funktionieren nicht?</p>","icon":10521,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"4","name":"Onlineshop","descriptionHtml":"","callToAction":"Onlineshop","introHtml":"<p>Allgemeiner Support zum Onlineshop und Hilfe bei der Konfiguration.</p>","icon":10518,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"1","name":"WaWi - alt","descriptionHtml":"","callToAction":"WaWi - alt","introHtml":"<p>Allgemeiner Support zur WaWi und Hilfe bei der Konfiguration.</p>","icon":10522,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[52,51,76,75,53,77,79,78]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HEL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Hash#Net - Helpdesk","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hashnet","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5137f37e-f00b-407f-8033-9b3aa7da6080_07825851694f8440cbca4632073d8605ea222cb2_lout","baseUrl":"https://hashnet.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9592231a-871f-4845-ab27-ab3e2d699f28","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}