{"xsrfToken":"5137f37e-f00b-407f-8033-9b3aa7da6080_1c3d7b4d9c5002c6c014020ddd3f8f20dc9ce88d_lout","branding":{"id":"1","key":"hel","name":"Hash#Net - Support System","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen","sharedPortalName":"Hash#Net - Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen","sharedPortalName":"Hash#Net - Helpdesk","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten von Amerika)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0018fe","helpCenterTitleColor":"#0018fe","bannerMediaApiUrl":"https://api.media.atlassian.com/file/20a5d273-78c3-4374-b3be-804f6007126d/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcxMDIzVDAwNTAxOSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiOTU5MjIzMWEtODcxZi00ODQ1LWFiMjctYWIzZTJkNjk5ZjI4IiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZToyMGE1ZDI3My03OGMzLTQzNzQtYjNiZS04MDRmNjAwNzEyNmQiOlsicmVhZCJdfSwibmJmIjoxNjQyMzI4OTY1LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2NDIzMjk1NjUsImlhdCI6MTY0MjMyODk2NSwianRpIjoiMzE3ZGNiMDUtNTAyYy00ZmU2LTg2MDEtYjkyNzc1ZjYxYmRhIn0.w_moKVDob7t_W74lu16fH0ndVhsr5kdTouiMh9HFH4jWX3SK455GjYqS1Rb0S8c7fkHAfGypHgsz7W0uYbqVBJ2VV2rFvZHL4_uBYXrz0ZjSCGhA6rpmCa1I9gPCcvsWFujP5i4xplotbaWsgx5BJXG1ecrLmXBiJsyrDraHc3UQFze8aFGebTRipBt_0KBJDQfcTrNpqs-ztGwH1cdW-yJeMnQF-5ZH4mbFEd3ooh9b2kTP7iOvPkYLv9rTl9vX4j139iGuIfQLxxVG5Ccfj4b99KO_BBV8JrZAvAOQwS7ynqhKO-dGlFMKnKbUrJnPRKY_peo-QZXaO5mdiScsbg&client=9592231a-871f-4845-ab27-ab3e2d699f28&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"20a5d273-78c3-4374-b3be-804f6007126d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"hel","projectId":10001,"serviceDeskId":1,"name":"Hash#Net - Support System","description":"<p>Liebe Kunden,<br> erstellen Sie Anfragen zu aktiven Projekten.</p> \n<p>-----------------------------------------------------------------------------------</p> \n<p>Sie befinden sich hier in unserem Service Portal, wo Sie verschiedene Service Desks aufrufen können (Projekte, Plugins, ko|bra und ko|sync).</p> \n<p>Tickets zu aktiven Projekten stellen Sie bitte hier in unserem Projekt Service Desk ein:</p> \n<p>----------------------------------------------------------------------</p> \n<p>Ihr Team von Hash#Net - Hard- &amp; Software Solutions</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"79","name":"ko|sync Support","descriptionHtml":"","callToAction":"ko|sync Support","introHtml":"<p>Bei Fragen zum Schnittstellensystem ko|sync</p>","icon":10611,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10611","groups":[1],"key":""},{"id":"78","name":"ko|bra Support","descriptionHtml":"","callToAction":"ko|bra Support","introHtml":"<p>Bei Fragen zum Reparatursystem ko|bra</p>","icon":10612,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[1],"key":""},{"id":"77","name":"Sonstiges","descriptionHtml":"","callToAction":"Sonstiges","introHtml":"<p>Ihre Anfrage passt in kein anderes Thema? Dann sind Sie hier genau richtig</p>","icon":10598,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10598","groups":[1],"key":""},{"id":"76","name":"JTL-eazyAuction","descriptionHtml":"","callToAction":"JTL-eazyAuction","introHtml":"<p>Bei Fragen zur Anbindung von eBay / Amazon und anderen Marktplätzen in Ihrer JTL-Wawi</p>","icon":10610,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[1],"key":""},{"id":"75","name":"JTL-POS","descriptionHtml":"","callToAction":"JTL-POS","introHtml":"<p>Bei Fragen zum Kassensystem JTL-POS</p>","icon":10609,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[1],"key":""},{"id":"53","name":"Hosting","descriptionHtml":"","callToAction":"Hosting","introHtml":"<p>Bei Fragen zu Ihrem Hostingpaket, Serverneustart &amp; Updates</p>","icon":10603,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[1],"key":""},{"id":"52","name":"JTL-Wawi","descriptionHtml":"","callToAction":"JTL-Wawi","introHtml":"<p>Bei Fragen zu Themen wie Artikelpflege, Verkauf, Versand, Retouren und Import / Export</p>","icon":10601,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[1],"key":""},{"id":"51","name":"JTL-Shop","descriptionHtml":"","callToAction":"JTL-Shop","introHtml":"<p>Bei Fragen zu Ihrem JTL-Shop, SEO, Plugins und Content-Pflege</p>","icon":10602,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10602","groups":[1],"key":""},{"id":"2","name":"ALARM!","descriptionHtml":"","callToAction":"ALARM!","introHtml":"<p>Der Shop oder die Wawi ist down oder essentielle Shopfunktionen, wie bsp. der Checkout, funktionieren nicht?</p>","icon":10521,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"4","name":"Onlineshop","descriptionHtml":"","callToAction":"Onlineshop","introHtml":"<p>Allgemeiner Support zum Onlineshop und Hilfe bei der Konfiguration.</p>","icon":10518,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"1","name":"WaWi - alt","descriptionHtml":"","callToAction":"WaWi - alt","introHtml":"<p>Allgemeiner Support zur WaWi und Hilfe bei der Konfiguration.</p>","icon":10522,"iconUrl":"https://hashnet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[52,51,76,75,53,77,79,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bdd5e063-3a17-3f0a-b4c9-726f8885c03c","appLinkName":"System Confluence","appLinkUrl":"https://hashnet.atlassian.net/wiki","spaceKey":"HHS","spaceName":"Hash#Net - Hard- & Softwaresolutions","spaceUrl":"https://hashnet.atlassian.net/wiki/spaces/HHS","isServer":false},"labels":[],"projectKey":"HEL","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HEL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Hash#Net - Helpdesk","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://hashnet.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.appsvio.atlassian.apps.customerdetails__sd-portal-footer-portal","name":"sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.appsvio.atlassian.apps.customerdetails__sd-portal-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.appsvio.atlassian.apps.customerdetails__sd-portal-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.appsvio.atlassian.apps.customerdetails\",\n \"uniqueKey\":\"com.appsvio.atlassian.apps.customerdetails__sd-portal-footer-portal\",\n \"key\":\"sd-portal-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://customer-details-app.herokuapp.com/customer-form-info-dialog-handler?xdm_e=https%3A%2F%2Fhashnet.atlassian.net&xdm_c=channel-com.appsvio.atlassian.apps.customerdetails__sd-portal-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.appsvio.atlassian.apps.customerdetails&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyZmZhMTEwOTAyMzg4OWIwMWIwNDZkNjQzMTFiYTk5ODIwZmU4Y2ZkMDgxYTYwN2Y5NDE0NjA3YmIwZDc5NTNhIiwiaXNzIjoiZjFjN2Q2ZWMtY2I0NC0zMmI2LWI1NzUtNjM0MTczZmRkNjBhIiwiY29udGV4dCI6e30sImV4cCI6MTY0MjMyOTg2NSwiaWF0IjoxNjQyMzI4OTY1fQ.xD9ZaTg7VIau8-b1NC5ra5QLdaYERSXXD2h6SzVc7bE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImYxYzdkNmVjLWNiNDQtMzJiNi1iNTc1LTYzNDE3M2ZkZDYwYSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiSEVMIiwiaWQiOiIxMDAwMSJ9fX0sImV4cCI6MTY0MjMyOTg2NSwiaWF0IjoxNjQyMzI4OTY1fQ.UVrxLAiI5PBCVEev1Ez0Ji00SkdTadNsDSX7eotA2KM\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"HEL\\\",\\\"id\\\":\\\"10001\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"HEL\\\",\\\"project.id\\\":\\\"10001\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://customer-details-app.herokuapp.com\",\n \"hostOrigin\":\"https://hashnet.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hashnet","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5137f37e-f00b-407f-8033-9b3aa7da6080_1c3d7b4d9c5002c6c014020ddd3f8f20dc9ce88d_lout","baseUrl":"https://hashnet.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9592231a-871f-4845-ab27-ab3e2d699f28","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}